Volkswagen Longlife Servicing
Thanks to the development of new Volkswagen engines with the latest technically advanced long life oil Volkswagen have developed the LongLife Service Regime. With longer service intervals dependant on how you drive your vehicle and the way it is used its perfect for commercial vehicle drivers.
All new Volkswagen vehicles are now manufactured with the LongLife Service regime activated and the engine filled with Castrol LongLife oil. However, the Time and Distance service at the traditional time 12 months or 10,000 miles period is still available.
Castrol have developed oil in conjunction with Volkswagen Commercial Vehicles to meet the requirements of the Volkswagen LongLife service regime. This oil is able to sustain levels of cleanliness and wear protection throughout even the longest intervals.
Built-in sensors in your Volkswagen continually monitor the oil quality, making it possible to enjoy reliable and confident motoring throughout a longer servicing period.
This means:
- Fewer visits to the workshop
- Less time off the road
- Lower lifetime service costs
- Less oil to dispose of, helping to improve the environment
- Fuel savings
Frequently asked Questions
What is Longlife oil?
Longlife oil is a high grade, fully synthetic oil with increased resistance to ageing and high temperatures
Can I use any high grade fully synthetic oil even just to top up?
NO! All Model Year 2007 Caddy, Caravelle, Transporter and Crafter require Longlife III VW norm 50700 oil. Although this oil is designated 5w30, not all 5w30 oils are the same. The critical oil standard is VW 507 00 which MUST be displayed on your bottle. Use of the incorrect specification of oil may cause damage to your engine.
Is the Longlife regime more expensive than the traditional Time/Distance regime?
No. The basic service cost hasn't changed, so because you need fewer services, you will save money. However, Longlife oil is more expensive than conventional oils as it has to sustain wear protection. Importantly this increased cost must be seen in context. Over a period, the reduced number of services means that the cost of ownership nearly always comes down.
If I am on the Longlife service regime, I might not have my vehicle serviced for up to 2 years; will this affect my warranty?
No. Your warranty covers against defects of manufacturer. However, if a component fails due to your vehicle not being serviced in accordance with Volkswagen recommendations, this will not be covered by the warranty.
I am concerned that my vehicle can be used on the road for 2 years without any safety checks be.
Many components are far longer lasting than they used to. The engine oil level is electronically monitored and the battery is maintenance free. Tyres are the most vulnerable item and you have an obligation to check these on a regular basis. Additional work will be carried out as detailed in the service schedule.
For further information concerning the servicing regimes, please consult your Volkswagen Van Centre for full details. Please note, all mileages are approximate as the service indicator system uses Kilometres as the distance measurement.
What does Longlife Servicing mean to me?
- Fewer visits to the workshop, meaning less time off the road
- Lower lifetime service costs
- Less oil to dispose of, helping to improve the environment
Any of our Volkswagen Van Centres can fully explain both the Longlife and Time/Distance service regimes. Please contact us if you would like more information.
The purpose of the warranty is to allow you to have faults in manufacture or materials rectified free of charge.
Claims for the repair of defects can be made only at workshops authorised to service your Volkswagen and must be made as soon as the defect becomes apparent.
